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Original Event From: 08/13/2022 10:37 AM
Resolution:
Authentication is still working normally and calls related to the username change have died down.
Title:
UIUC Single Sign On Maintenance Observed Issues (Login Issues)
Summary of Work:
		
		
Impacted Audience:
All UIUC users accessing M365 services or Shibboleth protected resources
Impact of Work:
		All major configuration changes are complete for un-federating between ADFS and Azure AD as well as proxy from Shibboleth to Azure AD.

If you are still having issues logging in:

- If you are accessing the website by using a bookmark, you will need to update it. Please refer to the Technology Services homepage (https://techservices.illinois.edu) for up-to-date links to commonly used university services. Outlook can be reached at: https://outlook.office.com. 

-  Please try clearing your browser cache and cookies as this is a common issue we see. Instructions for doing so can be found here: https://answers.uillinois.edu/illinois/page.php?id=115654 Also try restarting the application you're trying to access.
 
Further troubleshooting steps can be found here:  https://answers.uillinois.edu/illinois/page.php?id=120537

Some users may initially have had many Duo MFA prompts because of existing active sessions during our configuration cutover.
		
Event Start:
08/13/2022 10:37 AM
Event End:
Affected Systems/Services:
Office 365, Shibboleth IdP
Affected Campus:
Urbana-Champaign