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Original Event From: 11/22/2021 09:22 AM

Resolution:

Vendor Fixed the issue. This is now complete.

Title:

Email: Changes Resource Accounts email addresses are not updating at this time.

Summary of Work:

Resource Account updates to ProofPoint are not updating due to an authentication issue with AWS. Both vendors are currently working on finding a solution.

Impacted Audience:

All Resource Account Email users associated with Urbana Campus

Impact of Work:

New Resource accounts will not receive email from outside the University and any changes made to existing resource accounts will not be updated until the issue is resolved.

Event Start:

11/22/2021 09:22 AM

Event End:

Affected Systems/Services:

Campus Email Relays

Affected Campus:

Urbana-Champaign