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Event Update From: 11/23/2021 02:13 PM
Title:
Contact Center for Skype for Business upgrade
Summary of Work:
			We are working with Enghouse Engineers to fix a couple of problems before proceeding with the upgrade.
			
Event Start:
01/12/2022 07:00 PM
Event End:
01/13/2022 03:00 AM


Original Event From: 11/10/2021 12:28 PM
Title:
Contact Center for Skype for Business upgrade
Summary of Work:
		
		
Impacted Audience:
Contact Center Users
Impact of Work:
		Contact Center services, a feature of Skype for Business, will undergo an upgrade on ***12/1/2021*** from 6 pm until 3 am on ***12/2/2021***. Online customers at the time of the upgrade will be disconnected and will need to do the PC client upgrade to reconnect to the new software and hardware. All other Skype for Business services will be unaffected.
		
Event Start:
12/01/2021 06:00 PM
Event End:
12/02/2021 12:00 AM
Affected Systems/Services:
Skype for Business
Affected Campus:
Chicago,Springfield,Urbana-Champaign