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Event Update From: 12/10/2021 02:56 PM

Title:

Resolved: MECM HTTPS Client Communication Degraded

Summary of Work:

Communications over the internet has been restored via the CMG. A policy update is required for endpoints to connect, this can be accomplished by connecting to campus via wired, wireless, or vpn. More information was shared (and archived at) via the MECM list (epm-sccm-l list hosted at https://lists.illinois.edu)

Any additional questions should be directed to https://go.illinois.edu/EPSHelp

Event Start:

07/23/2021 12:25 PM

Event End:

>>See Event History

Event Update From: 12/03/2021 08:26 AM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

Progress is being made towards implementation of the plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 11/24/2021 09:53 AM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

Progress is being made towards implementation of the plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 11/16/2021 08:32 AM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

Progress is being made towards implementation of the plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 11/08/2021 04:26 PM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

Progress is being made towards implementation of the plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 10/29/2021 08:21 AM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

Progress is being made towards implementation of the plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 10/21/2021 08:34 AM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

Progress is being made towards implementation of the plan. Prerequisites are being configured. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 10/13/2021 08:42 AM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

Progress is being made towards implementation of the plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 10/05/2021 09:25 AM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

Progress is being made towards implementation of the plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 09/27/2021 08:28 AM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

Progress is being made towards implementation of the plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 09/17/2021 08:28 AM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

A plan for addressing the issue has been created and we are in the testing phase of implementing that plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 09/09/2021 08:27 AM

Title:

MECM HTTPS Client Communication Degrade

Summary of Work:

A plan for addressing the issue has been created and we are in the testing phase of implementing that plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 08/31/2021 03:18 PM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

A plan for addressing the issue has been created and we are in the testing phase of implementing that plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 08/23/2021 04:05 PM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

A plan for addressing the issue has been created and we are in the testing phase of implementing that plan. Unfortunately, there is no ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 08/13/2021 09:31 AM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

Investigations for a solution are continuing. At this time we do not have an ETA.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 08/05/2021 09:28 AM

Title:

ECM HTTPS Client Communication Degraded

Summary of Work:

Investigations with Microsoft for a complete solution are continuing. At this time we do not have an ETA.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 07/28/2021 11:47 AM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

We are continuing to have issues with off-campus access to the MECM service. We are working closely with Microsoft to identify a solution that is scalable for our campus. At this time we do not have an ETA.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 07/26/2021 01:30 PM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

Work on this issue with Microsoft continued over the weekend and is ongoing. Unfortunately we do not have an ETA at this time.

Event Start:

07/23/2021 12:25 PM

Event End:

Event Update From: 07/23/2021 05:09 PM

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

We are continuing to work with Microsoft on this issue. Unfortunately we do not have an ETA at this time. We expect disruptions to continue into the weekend.

Event Start:

07/23/2021 12:25 PM

Event End:

Original Event From: 07/23/2021 12:25 PM

Resolution:

Title:

MECM HTTPS Client Communication Degraded

Summary of Work:

MECM-managed endpoints are currently unable to communicate with the HTTPS Management Point. Those endpoints not on campus networks or the campus VPN will not receive policy or content from MECM until further notice.

The MECM team are working with Microsoft to address the issue. Additional information will be posted here and to the MECM listserv as we progress.

Impacted Audience:

MECM users off campus networks.

Impact of Work:

The MECM team are working with Microsoft to address the issue. Additional information will be posted here and to the MECM listserv as we progress.

Event Start:

07/23/2021 12:25 PM

Event End:

Affected Systems/Services:

Endpoint Services - SCCM

Affected Campus:

Urbana-Champaign