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Event Update From: 05/10/2021 02:08 PM

Title:

Efforts ongoing to address Legacy Pinnacle Log-In

Summary of Work:

Authorized users are still unable to use their NetID to log into until the legacy instance of Pinnacle (V6). Until resolved, authorized users can submit a request to consult@illinois.edu to have a Pinnacle V6-only password established.

Event Start:

11/11/2020 10:47 AM

Event End:

Original Event From: 11/11/2020 10:47 AM

Resolution:

Due to the low number of requests to access the legacy instance of Pinnacle, efforts to reconfigure authentication configurations will not be pursued. Authorized users that need access to the legacy instance of Pinnacle (V6) should submit a request to consult@illinois.edu to have a Pinnacle V6-only password established.

Title:

Legacy Pinnacle Log In Issues

Summary of Work:

Impacted Audience:

Authorized Legacy Pinnacle Users

Impact of Work:

Authorized users are unable to use their campus NetID password to access the legacy instance of Pinnacle V6. Until resolved, authorized users can submit a request to consult@illinois.edu to have a Pinnacle V6-only password established.

The current instance of Pinnacle V7 is not impacted.

Event Start:

11/11/2020 10:47 AM

Event End:

Affected Systems/Services:

Pinnacle

Affected Campus:

Springfield,Urbana-Champaign