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Original Event From: 02/14/2020 12:11 PM
Resolution:
All Deployments: Key presses not registered and audio not being received for phone call authentications to North American phone numbers Incident resolved The issue regarding Phone Call Delivery on our deployments is fully resolved and all services are now fully functional.
Title:
Duo/2FA issue: Call Me Key presses not registered and audio not being received for phone call authentications
Summary of Work:
		This issue has been reported by the vendor. The vendor is working to resolve the issue.
		
Impacted Audience:
Users of the DUO Call Me Option
Impact of Work:
		Duo/2FA issue: "Call Me" Key presses not registered and audio not being received for phone call authentications
		
Event Start:
02/14/2020 12:11 PM
Event End:
Affected Systems/Services:
Not listed - please see Impact of Work section for details.
Affected Campus:
Chicago,Springfield,Urbana-Champaign