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Event Update From: 09/19/2017 09:56 AM
Title:
Some Centrex Lines Unable to Make Long Distance Calls
Summary of Work:
			The Centrex vendor has been provided a list of active Centrex lines to review and correct impacted service records to address the inability to make long distance calls.  The vendor has yet to provide a timeframe for resolution.  Until then, any Centrex user experiencing this issue should contact consult@illinois.edu and provide the Centrex phone number.
			
Event Start:
08/17/2017 11:42 AM
Event End:


Original Event From: 08/17/2017 11:42 AM
Title:
Centrex Lines Unable to Call Long Distance
Summary of Work:
		
		
Impacted Audience:
Centrex Users
Impact of Work:
		Technology Services has received several reports of Centrex lines - programmed with long distance capabilities - being unable to actually make long distance calls.  The vendor has been engaged.

The issue appears to impact some, but not all Centrex lines.  Users of Centrex lines experiencing this issue are encouraged to contact Technology Services at consult@illinois.edu and provide the telephone number of the impacted Centrex line.
		
Event Start:
08/17/2017 11:42 AM
Event End:
Affected Systems/Services:
Centrex
Affected Campus:
Urbana-Champaign