The current version of RightFax is incompatible with Office 2016. As a result, Office 2016 users are unable to send faxes formatted as Office 2016 files. The RightFax vendor has been contacted and efforts are underway to obtain a patch. As standard practice, once a patch is provided by the vendor, it will be thoroughly tested before introducing into the production environment. The patch and testing is expected to be completed by the end of March. For more information, including how to address in the interim, please see https://answers.uillinois.edu/illinois/page.php?id=71668.